Please be aware that outside the EU, certain countries may charge import taxes on your order, including transportation costs. Check your country’s import regulations prior to ordering.

If you’re involved in the industry, we’re tuned in. To represent Vovowhip, you must be a registered, active business within the hospitality or culinary sector—think bars, restaurants, hotels, or any professional team in the food and beverage scene. We serve only purpose-driven businesses that supply pros using N2O for premium cocktails, whipped toppings, or culinary innovation. If you’re operating in the HORECA space (or similar), and your documentation is in order, you’re ready to go. Let’s get started.

Our goal is perfection in every product. However, as in any manufacturing process, occasional issues may arise. When they do, we are happy to replace any bottles that are found to be defective.

Before disposal, ensure that canisters are fully emptied using the designated safety nozzle. After they are empty, adhere to your local disposal regulations, which usually involve taking them to a municipal recycling center for collection. Never puncture or burn the canisters under any conditions. If you have several canisters, store them in a safe, well-ventilated location away from heat sources and flammable substances until you can dispose of them responsibly.

You can contact us by phone during our business hours to place an order or inquire about any questions you may have. Our contact number is +8615889587610. Additionally, feel free to contact us via email at vovowhipinfo@gmail.com.

We apologize, but we are unable to cancel your order once it has been shipped. If you still wish to cancel, we will need to receive the returned products first and charge a return shipping fee. After that, we can process a partial refund for your order.

We never sell or distribute your personal information to third parties or other companies. Your privacy is a top priority for us, and we will only share your data with your explicit consent. To help you better understand how we protect your information, we provide a comprehensive privacy policy accessible throughout our website.

If you place an order through our online store, we may send you occasional newsletters featuring recipes and special discounts on select products. You can easily unsubscribe from these communications at any time with a simple click.

When handled correctly, nitrous oxide chargers are highly safe. Do not open the chargers for nitrous oxide or carbon dioxide without using designated nozzles or pressure regulators, as this can be hazardous. Keep both chargers and dispensers away from children at all times. Never dispose of full chargers; they must be fully emptied beforehand. Chargers should never be exposed to temperatures above 50°C (120°F). Additionally, always release any remaining gas from the whipped cream dispenser before opening it for cleaning.

Sorry, we don’t accept cash, but we accept directly transfer and payment methods of Visa, MasterCard, Paypal, CB (Cartes Bancaires), Maestro, American Express, Discover.

Please remember not to open the nozzle fully to prevent freezing.

The Minimum quantity order is just 6 cylinders of 640g or 2 cylinders of 2000g. Enjoy our convenient Door-to-Door Service—simply send us your requirements, and we’ll deliver swiftly straight to your doorstep!

For non-remote areas, delivery typically takes about 7 to 10 business days. Once your package ships, we’ll send you an email with the tracking number—so you can stay updated every step of the way!

Many people understandably feel uneasy about sharing credit card and personal details online. However, when a website adheres to proper security measures, online shopping can be safer than handing your credit card to a restaurant or in-store retail location.

At Vovowhip, we prioritize your security and have implemented rigorous safeguards to protect your information. To prevent unauthorized access, ensure data accuracy, and promote proper usage, we have established comprehensive physical, electronic, and administrative procedures. We also utilize recognized secure data transmission protocols, encrypting your information before it is sent.

Typically, if the web address begins with “https://,” you are in a secure environment. Additionally, Vovowhip partners with a third-party security firm that tests our website and servers daily for potential vulnerabilities. Your personal data is stored securely on our protected servers, enabling easy reordering via phone or email if you prefer. Always be cautious and avoid submitting personal or financial information on websites lacking proper security controls.